Rabu, 08 Februari 2023

Pengalaman PKL di Panasonic

Haii semuaanya,Terimakasih buat kalian yang sudah meluangkan waktu untuk membaca dan membuka  blog saya ><. Kali ini saya mau menceritakan kisah saya selama PKL di panasonic service center selama 6 bulan disana,Sebenarnya bahasa inggris saya masih kurang tapi saya minta bantuan dari google translate untuk memudahkanya dibaca,terimakasih selamat membaca

ON THE JOB TRAINING PANASONIC

 

I started street vendors at Panasonic Service with my friend Yulian Arthana and myself Kevin Caesario. We started Prakerind on January 3, 2022 to be precise, on Monday. We entered from 08:00 and the office hours were open from 08:30 to 17:45, Every morning at the office we did morning exercises before start learning and working activities after that we did an introduction to the environment first we shake hands and get to know the employees/seniors of the office

In January in week 1 we started learning about Attitude because it is part of the service we also teach about how to work together in a team and not depend on other people we are still learning about it in the first week

In weeks 2-3 we introduce tools and how to use them we are still continuing to introduce tools because it is an obligation for a service person to know how to use these tools, after if we are sufficiently familiar with the introduction of these tools we are tested by our seniors to show and explain the tools intended by the senior

In week 4 we repeat the understanding of the lessons that were given in the previous week. In between we learn to understand the repetition of the material, we also clean the workplace so that it looks neat and comfortable for consumers

In February in week 1 we were ordered by our superiors to do WFH (Work From Home) because Covid was getting worse we were studying from home, we were given the task of learning about the basic components, how to use them, and how to read them. We were also given the task of learning to read a multimeter because this tool is very important for measuring the voltage, resistance and current connected by a component. We were given a month's holiday so we don't spread the virus and don't get infected because the corona virus has high numbers.

In March, on weeks 1-2, we have started to return to a situation that is quite calm from the corona virus, but we are still often sprayed with disinfectant so that the virus decreases. also people who do not comply with health protocols.

 

In March 3-4 weeks we ask for help to help employees/seniors who are doing home service, we have a lot of experience in home service because we can find various kinds of people and various kinds of goods and services from people who ask for home service , during home service we were also taught how to talk to consumers because there are various kinds of consumers out there, so they cannot be generalized, we also do home service to deliver goods from the service person to the person's destination we carry out the installation at home these consumers because we provide maximum service by the office.

In April we started work by participating in Ramadan fasting activities because it is mandatory for Muslims we started helping employees who arrived with heavy service items, to help move the goods and also help employees who after finishing going around to pick up returned goods.

In May we started learning to record incoming goods and sort these items, because some of these items were orders from consumers so we had to make sure these items matched consumer orders and sorted them, when finished we started contacting consumers that the goods had arrived for immediately make payments and collect goods, if it takes too long then it is likely that the goods are in the warehouse so they can be damaged piled up with other consumer ordered goods.

In June we started writing reports every day which we did and we started to say goodbye to employees/seniors after if they had enough knowledge they gave us, we thanked them and parted ways after 6 months of street vendors at the Panasonic Office


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